Contact
Contact us
Two kinds of message land here. Pick the one that fits and you will get a real person, not a ticket robot.
Customer Support
Customer support
Tell us what happened and we will tell you exactly what we can do about it.
Use this form for
- An order that is late, wrong, or missing
- Shipping questions and tracking
- Returns, exchanges, and damage
- Product questions, materials, and lab results
- Grow room install questions (Chicagoland)
- Anything about your account
Partner Support
Partner support
For the people who make what we sell — current partners and the ones we have not met yet. We only carry products we can trace, so tell us about the materials first.
Use this form for
- Existing partnership questions
- Wholesale and restock timing
- Pitching a product we do not carry yet
- Sourcing paperwork and lab results
- Invoicing and payment terms
- Press and collaborations